Temenos Group AG

Temenos and Celent released research showing that 75% of US banking customers are only moderately satisfied or less with their primary financial institution, creating a 'switchable middle' that banks must fight to retain. The report, 'The Banking Expectation Gap: US Consumer Edition,' found that 62% of US banks say winning and retaining customers has become harder over the past year, with dissatisfaction highest in payments, security, and value. Key switch drivers include better rates and fees (51%), personalized rewards (42%), and improved digital features (39%). Celent's Michael Bernard noted that banks combining modern digital experiences with personalization and human support will win share, while Temenos' Brian DuVal emphasized that legacy technology limits innovation. The research also showed 67% of consumers would use AI-powered conversational interfaces, but 48% worry about privacy, and 46% of banks cite legacy platforms as a barrier to innovation, with 22% prioritizing core transformation by 2026/27.

Temenos announced that SACOMBANK, a leading Vietnamese commercial bank, has successfully upgraded its Temenos Core Banking platform to a hybrid cloud environment, moving from on-premises deployment to support greater scalability and faster innovation. The upgraded platform, deployed on Red Hat OpenShift and IBM Power infrastructure, serves millions of retail and SME customers and processes 13 million transactions daily, delivering a 200% improvement in application performance, three-times faster deployment cycles, and a 50% reduction in server footprint. Additionally, SACOMBANK has selected Temenos Payments Hub to enhance cross-border payments, building on its long-standing relationship with Temenos. The bank's Deputy CEO, Luu Danh Duc, highlighted the upgrade as a key milestone in its digital transformation, while Temenos and IBM executives praised the collaboration for strengthening the bank's foundation for innovation and growth.

Temenos has been named a Leader in the 2026 Gartner Magic Quadrant for Retail Core Banking Systems, Europe. The company achieved the furthest overall position for Completeness of Vision. Temenos serves over 950 core banking clients globally and invests around 20% of revenues annually in R&D. The recognition reflects Temenos' unified platform, cloud-native architecture, and continued client momentum, according to Chief Product Officer Cormac Flanagan.

Temenos has been named to CNBC's World's Top Fintech Companies 2026 list for the third consecutive year. The company was selected in the Enterprise Fintech category from among 3,500 companies analyzed by CNBC and Statista based on performance data. CEO Takis Spiliopoulos said the recognition reflects Temenos' consistent technology leadership and trusted partnerships with global financial institutions. Temenos serves over 950 core banking clients and over 600 digital clients worldwide with its cloud-native banking platform.

Temenos has completed its purchase of AI-enabled wealth orchestration platform additiv. The transaction, announced in June 2026, involves consideration for 100% of additiv equally split between cash and equity. Both companies are headquartered in Switzerland. Additiv will continue to operate on a stand-alone basis under its founder-led management team, and its AI-based orchestration functions are expected to enhance Temenos' experience layer across digital and assisted channels.

Temenos has been named the World’s Best Core Banking Solution in the Euromoney Awards for Excellence 2026 for the second consecutive year. The award recognizes the company’s continued client momentum, investment in innovation, and ability to address banks’ demand for progressive modernization through its composable core strategy and Design Partner Program. Euromoney highlighted Temenos’ scale, architecture, product execution, and client evidence as key differentiators. Temenos serves over 950 banks globally and invests around 20% of revenues annually in research and development.

Temenos was ranked the best-selling core banking provider for the 21st consecutive year in the 2026 IBS Intelligence Annual Sales League Table. The company secured 15 number one rankings across major banking categories, including payments, risk management, treasury and risk management, digital-only banks, and all Islamic banking categories. Temenos also ranked first for geographic spread, was named a regional leader in North America, and secured the top regional position in Europe, the Middle East, Africa, and Latin America. The rankings are based on independently verified deal data, underscoring Temenos' commercial success and the breadth of its banking technology portfolio.