NICE Ltd. provides AI-powered cloud platforms for customer engagement and financial crime and compliance across the United States, Europe, the Middle East, Africa, and the Asia Pacific. It operates in two segments: Customer Engagement and Financial Crime and Compliance. The Customer Engagement segment offers the CXone Mpower platform, which automates service, augments the workforce with AI-powered solutions, and unifies enterprise knowledge, data, AI models, resolutions, and customer experiences. The Financial Crime and Compliance segment provides embedded-AI solutions that identify risks, help prevent money laundering and fraud, and support real-time compliance in financial markets. The company also offers NICE Evidencentral, a digital evidence management and investigation platform for the criminal justice system; NiCE Actimize, cloud platforms with AI capabilities for real-time and cross-channel fraud prevention, know-your-customer, anti-money laundering, and capital markets compliance; X-Sight, an open AI-cloud platform for financial crime and compliance; Xceed, which provides AI, data intelligence, machine learning, and insights for AML and fraud prevention for small and mid-sized organizations; cloud platforms that provide financial services organizations with the agility to adapt to changing regulatory and threat landscapes; data intelligence solutions that turn raw data into actionable intelligence to prevent and detect financial crimes; AI and analytics; intelligent investigations solutions; and self-service solutions. It also develops NiCE Labs, an AI innovation initiative for customer experience and related solutions. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was incorporated in 1986 and is headquartered in Ra'anana, Israel.