Serviceware SE

Serviceware SE provides a portfolio of software solutions for the digitalization and automation of service processes in Germany, Austria, Switzerland, and internationally. Its offerings include IT financial and cloud cost management, corporate performance management (planning, budgeting, forecasting, business intelligence and analytics, and project performance management), and enterprise service management (IT, HR, and field service management, as well as information security, transformation management, IT architecture and sourcing, digitalization, and operational excellence services). The company also provides customer service management, knowledge management, AI chatbot, and artificial intelligence solutions, along with software licensing, maintenance and services, consulting and implementation, managed services, IT infrastructure solutions, and integrated ESM solutions. Founded in 1998, Serviceware SE is headquartered in Idstein, Germany.