Mastercard IncBernstein says agentic commerce boosts digitization and transactions, benefiting Mastercard as cards remain the payment method of choice.
Agentic commerce still accounts for less than 1% of overall e-commerce activity, even as Meta and Anthropic rolled out new AI shopping tools this week. Meta launched Muse, a personal AI agent that can autonomously handle multistep tasks including email, travel booking, shopping and project management, while Anthropic launched Commerce Agents, an open-source framework for building consumer shopping agents and merchant-side operational agents rather than a standalone shopping assistant. Bernstein analysts said agentic commerce is often framed as a risk for Visa and Mastercard but is "very much the opposite," citing more digitization, transactions and value-added services, and argued cards will remain the payment method of choice given their dispute management, standards and more than 7 billion credentials and 100 million-plus merchants. The firm said none of the recent agent launches currently seek to control merchant payments, and that Visa and Mastercard have developed their own agentic tokens and standards including Trusted Agent Protocol, Verifiable Intent, Agent Pay and Intelligent Commerce, with 100% of agentic transactions expected to be tokenized. Bernstein also flagged a differentiation opportunity for processors such as Adyen, which launched Adyen Agentic this summer, and noted that agent-to-agent micro-payments remain in the "proof-of-concept stage," citing Coinbase and Cloudflare's x402 protocol, which has generated roughly $0.5 million to $1 million in monthly volume a year after launch with average transaction sizes of about $0.20. GenAI referral traffic as a share of total referrals has climbed sharply over the past two years, reaching 39% for Wayfair, 28% for Walmart, 25% for Target, 23% for Etsy and 22% for eBay as of August 2026, though that traffic represents only 1-2% of total traffic for these retailers, and a Visa survey cited in the note found only 23% of consumers trust AI agents to conduct payment transactions on their behalf. Bernstein rates Visa, Mastercard and Adyen "outperform."
Mastercard IncBernstein says agentic commerce boosts digitization and transactions, benefiting Mastercard as cards remain the payment method of choice.
Visa Inc. Class ABernstein argues agentic commerce is positive for Visa, citing more digitization, transactions and its agentic tokens/standards.
Adyen NVBernstein flags a differentiation opportunity for processors like Adyen, which launched Adyen Agentic this summer.
Coinbase Global Inc
Meta Platforms Inc.
Cloudflare Inc
Target Corporation
Walmart Inc.