Cisco Systems IncCisco pilots quantum networking with Aliro Orchestrator and partners with SuccessKPI for AI in Webex Contact Center, extending its tech leadership.

Cisco Systems is piloting Aliro Orchestrator as a quantum network management layer at its Photonics Center in Italy, using live quantum key distribution with its 8000 Series routers, while also partnering with SuccessKPI to bring AI-powered workforce engagement and operational intelligence to Webex Contact Center. The quantum trial, conducted with Aliro and zerothird, tests how quantum key distribution can integrate directly into Cisco routers for long-term security of high-value data center and backbone traffic. The SuccessKPI partnership folds workforce management, quality monitoring, and AI agent oversight into Webex Contact Center without requiring customers to replace existing Cisco deployments. These initiatives extend Cisco's activity in quantum secure networking and AI-enabled contact center operations, with unified oversight of human and AI agents. Cisco's stock stands at $111.94, with returns of 47.2% year to date and 67.2% over the past year, though it has pulled back 6.1% over the past week.
Cisco Systems IncCisco pilots quantum networking with Aliro Orchestrator and partners with SuccessKPI for AI in Webex Contact Center, extending its tech leadership.
SuccessKPI's AI-powered workforce engagement is integrated into Webex Contact Center, likely increasing demand for its services.
Aliro's Orchestrator is used in Cisco's quantum networking pilot, validating its technology.
zerothird participates in Cisco's quantum networking trial, gaining exposure and validation.