Tapestry IncTPR
▲ PositiveDemandrelevance
Coach brand revival driven by heritage and innovation like AI gift concierge, boosting consumer appeal

Tapestry CEO Joanne Crevoiserat said the Coach brand's heritage, inspired by the leather of a baseball glove, has been key to reviving the business. Speaking at the 2026 Cannes Lions International Festival of Creativity, Crevoiserat explained that Coach's glove-tanned leather was inspired by a baseball glove, with the patina improving over time. She emphasized that being a genuine, crafted-to-last house of leather has built credibility over generations. The company aims to make this heritage relevant for modern consumers through self-expression, store experiences, and innovations like the AI gift concierge at Kate Spade.
Tapestry IncCoach brand revival driven by heritage and innovation like AI gift concierge, boosting consumer appeal
The Gap, Inc.