Comcast Chief Financial Officer Jason Armstrong warned that "irrational" fiber internet pricing from rivals is intensifying broadband competition and will keep customer losses from improving in the third quarter of this year. Speaking at the Goldman Sachs Communacopia + Technology Conference on Sept. 9, Armstrong said standalone fiber pricing in the $30-$40 range for a gig is "not a rational price point," given that the copper-to-fiber transition costs Comcast potentially thousands of dollars, while Comcast charges roughly $50 per month for its 1 Gbps fiber-powered internet. He said fiber overbuild in Comcast's markets has accelerated to about 4% or 5% per year from a historical 2%-3%, and that fixed wireless and satellite, including SpaceX's Starlink, which surpassed 12 million global high-speed internet customers this year, remain growing threats. Comcast, which operates broadband under the name Xfinity, lost over 700,000 internet customers in 2025 after raising Xfinity prices and restricting its autopay discount, and lost a combined 232,000 internet customers across the first and second quarters of this year. Armstrong's comments come as Comcast plans to split into two companies in mid-2027, separating media and entertainment assets including NBCUniversal and Sky from its cable business, with former Comcast CFO Michael Angelakis returning as CEO of the retained cable business.
Comcast CorpRivals' irrational fiber pricing and fiber overbuild are intensifying broadband competition and will keep Comcast's customer losses from improving in Q3.
