Digital Ministry pushes D/ID system to use QR codes instead of names and addresses on parcels, curbing data leaks

RegulationIndustry
โดย Kaohoon·TH·Read original
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The Ministry of Digital Economy and Society, or DE, is pressing ahead with the Digital Post ID system, or D/ID, which uses a six-digit code and a QR code in place of showing names, addresses, and phone numbers on parcel labels, in order to reduce the risk of personal data leaks. This follows findings that information on parcel labels and in the delivery process is one of the channels that can lead to data leaks. Data from the Royal Thai Police indicates that between January and August 2026, more than 700,000 online crime cases were reported, and more than 70% were cases of fraudulent product sales. Mr. Chaichanok Chidchob, Minister of Digital Economy and Society, said after chairing a joint discussion with the Personal Data Protection Committee, or PDPC, and Thailand Post Company Limited on September 10, 2026, that the government is elevating personal data protection to a national agenda. The discussion was joined by Police Colonel Surapong Plengkam, Secretary-General of the PDPC, and Dr. Danant Suphattharaphant, Chief Executive Officer and President of Thailand Post. Currently, Thailand Post has begun piloting the D/ID system, opening registration for more than 24,000 personnel from various organizations to join the system trial, before allowing members of the public who use Thailand Post's parcel delivery services to join the trial in the next phase. Meanwhile, the Address ID data generated by the system will be developed into a national-level database and will form part of important digital infrastructure. The Ministry of Digital Economy and Society has assigned Thailand Post to integrate data together with the Department of Provincial Administration under the Ministry of Interior and the Department of Business Development under the Ministry of Commerce, or DBD, under the standards of the Personal Data Protection Act, or PDPA. Mr. Chaichanok said the D/ID system is an important mechanism that can be expanded to other delivery service providers to join in adjusting their systems, and he assigned Thailand Post and the PDPC to develop security systems that are rigorous under the highest standards and to listen to opinions from all sectors on the change to the goods delivery system, while taking into account convenience and not creating a burden for service users.

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Thailand Post is assigned by the Ministry to pilot and integrate the D/ID parcel-label system, a government data-protection initiative it is central to.

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