Entain PLCEntain is cutting ~400 customer care jobs, blaming increased UK gambling taxes such as the machine games duty hike.

Ladbrokes owner Entain is cutting around 400 jobs worldwide, roughly a fifth of its 2,000-strong customer care workforce across 11 countries including the UK, as it blamed increased gambling taxes. The group, which also owns Coral and Sportingbet, said the consultation is set to end by November and did not reveal how many UK roles would go. Chief executive Stella David wrote to Prime Minister Andy Burnham warning that doubling the standard rate of machine games duty to 40% would add around £100 million to the annual cost of running Entain's UK retail business. The company has previously cautioned that new UK gambling taxes will have a massive impact worth around £250 million, with remote gaming duty rising from 21% to 40% from the start of April and a new general betting duty rate due next year. The cuts come two months after Entain reportedly confirmed 500 jobs were being cut worldwide in product technology and group corporate roles.
Entain PLCEntain is cutting ~400 customer care jobs, blaming increased UK gambling taxes such as the machine games duty hike.