Freshworks issued full-year 2026 revenue guidance of $963.5 million to $966.5 million and said it expects to sustain GAAP profitability after posting positive GAAP net income ahead of plan in the second quarter. The company reported Q2 revenue of $237.4 million, up 16% year-over-year, with non-GAAP operating margin of 24% and GAAP net income of $3.2 million, or $0.01 per share. EX annual recurring revenue grew 24% on a constant currency basis to $567 million, representing about 59% of total ARR, while customers contributing more than $100,000 in ARR rose 25% year-over-year and now account for roughly 40% of total ARR. For the third quarter, Freshworks guided revenue of $244.5 million to $245.5 million and non-GAAP EPS of approximately $0.18, and for the full year it expects non-GAAP EPS of $0.66 to $0.68 and adjusted free cash flow of about $265 million, implying a 27.5% margin. The company also highlighted that over 7,000 customers are paying for an AI SKU and that its Copilot attach rate on larger deals exceeds 70%.
Freshworks IncFreshworks issued strong 2026 revenue guidance and expects sustained GAAP profitability, with Q2 results beating plan.
