Georgia Power has introduced a Customer Protection Pledge that reaffirms its strategy to manage rapid growth while protecting residential and small business customers from higher electric rates. The pledge, announced by chairman, president and CEO Kim Greene, outlines six key points including ensuring new large-energy users pay their way, investing in grid reliability, and negotiating fairly for property. The company says its approach has already enabled an earlier base rate freeze and will provide annual savings of $102 for the typical residential customer beginning in 2029. Georgia Power notes that its rates have averaged 15 percent below the national average since 1990, and its Grid Investment Program improved reliability for more than 500,000 customers in 2025 alone.
Southern CompanyGeorgia Power's Customer Protection Pledge shields customers from rising costs, supporting stable regulatory environment and customer satisfaction.