Grab ride-hailing drivers in Vietnam are urging each other through social media to stop taking passengers this Saturday and Sunday, September 12-13, to protest a rise in service fees that has cut their income to barely subsistence level. One Facebook user posted in a public group called Vietnam Grab Driver Community, which has 169,000 members, asking all drivers to join together in closing the app and halting trips to demand fairness. Vietnam's official VTC News reported on September 10 that the driver group said that since Grab changed its compensation structure in July, the commission deducted may have reached as high as 50% of the fare, leaving drivers with only about 2,600 dong per kilometer for motorbikes and about 6,000 dong per kilometer for cars, while they must still bear fuel, maintenance, and vehicle depreciation costs entirely on their own. However, one user in the Facebook group argued that if Grab decides to withdraw from Vietnam, drivers will be left with nothing at all. Grab, which is headquartered in Singapore, is one of the major ride-hailing providers in Vietnam and also offers food delivery and other digital services in the country.
Grab Holdings LtdGrab drivers in Vietnam plan a work stoppage over Grab's July commission change that deducts up to 50% of fares, threatening ride-hailing operations there.