HubSpot lowered its quarterly net customer addition assumption to 5,000 to 6,000 for the rest of 2026, down from a prior expectation of 9,000 to 10,000, after adding only 7,000 in the second quarter. The reset implies annual customer-base growth of about 7%, down from roughly 12% under the old assumption, and points to revenue growth settling near 11% a year. CEO Yamini Rangan cited deliberate changes to AI-agent sales and a tougher buying environment with larger committees and more C-suite approvals. Second-quarter revenue rose 20% to $911.7 million, adjusted operating margin reached 20.3%, and free cash flow was $167.9 million. Shares fell 19% to about $210, roughly 60% below their 52-week high of $525.51.
HubSpot IncHubSpot cut its customer-growth forecast due to tougher buying environment and AI-agent sales changes, causing shares to fall 19%.
