NTT Docomo said on the 16th that it had provided personal information on about 344,000 subscribers to Amazon.com's Japanese unit without their consent. According to Docomo, phone numbers and rate plan names of subscribers who changed their plans online between April 21 and August 20 were provided to Amazon. Due to a configuration error on Docomo's side, the wording used to obtain consent for providing personal information had been deleted. The deletion was discovered on August 18, and affected individuals were notified on September 15. The personal information already provided has been deleted and was not used, the company said.
NTT IncNTT Docomo provided personal data on ~344,000 subscribers to Amazon Japan without consent due to a configuration error, raising privacy/compliance concerns.
Amazon.com IncAmazon Japan received customer data without consent due to Docomo's error; data was deleted and unused, so impact on Amazon is unclear.