Ofcom has warned that the use of artificial intelligence in Britain's telecoms networks could lead to catastrophic failures, urging operators including BT, Vodafone and Virgin Media O2 to proceed with caution. The regulator highlighted that while AI can help detect and repair issues faster, network automation carries the risk of serious outages if it fails. The warning comes amid broader concerns over frontier AI models that could enable hackers to exploit vulnerabilities, with Ofcom's infrastructure head Natalie Black writing to firms in April to assess security risks. Under the Telecoms Security Act, operators face potential fines if they fail to manage AI-related risks, following a £17.5 million penalty against BT for a 10.5-hour 999 emergency network blackout in 2023 that affected nearly 14,000 calls.
Ofcom warns AI could cause catastrophic network failures; BT faces potential fines under Telecoms Security Act, following a £17.5M penalty for a 2023 outage.
Ofcom warns AI could cause catastrophic network failures; Vodafone urged to proceed with caution and faces potential fines under Telecoms Security Act.
Ofcom warns AI could cause catastrophic network failures; Virgin Media O2 urged to proceed with caution and faces potential fines under Telecoms Security Act.
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