Ooma Inc. reported second-quarter fiscal 2027 revenue of $83.2 million, up 25% year over year, with business subscription and services revenue climbing 38% and adjusted EBITDA jumping 74% to $12.4 million. However, stripping out the FluentStream and Phone.com acquisitions, total revenue growth would have been just 8%, and business subscription and services revenue would have grown 8% rather than 38%. The company added 4,000 net business users, but that figure absorbed 4,000 users lost to churn from IWG and a one-time count correction, implying underlying growth of about 11,000. Ooma also launched AI-powered tools and a kids' phone, MyPhone, which helped add 3,000 net new residential users, though residential subscription revenue remained flat year over year. CFO Shig Hamamatsu noted rising memory costs pressuring margins, and product gross margin remains negative 25% without a one-time tariff recovery.
Ooma IncQ2 revenue rose 25% to $83.2M and adjusted EBITDA jumped 74% to $12.4M, though organic growth was only 8% excluding acquisitions.
Verizon Communications Inc
IWG PLCIWG churn accounted for 4,000 users lost, offsetting Ooma's net business user additions.
