An Opple Home dealer in Liaocheng, Shandong province has gone missing, involving renovation payments of about 2 million yuan from over 40 homeowners. Consumers reported that after signing whole-house customisation contracts and making payments with dealer Cai Guangwen at two Opple stores in Liaocheng’s Red Star Macalline and Shunyi Home, the stores were transferred or closed before construction was completed, and the dealer could not be reached. Opple Home responded that the dealer is an independent legal entity, and the company has set up a special team to urge contract fulfilment, while advising consumers to file complaints with market regulators or seek legal remedies. Similar incidents of Opple Home dealers absconding have previously been reported in Baotou, Chongqing and other locations. Lawyers point out that if the brand owner fails to exercise due supervisory obligations, it may bear supplementary compensation liability. Opple Home’s performance has been declining in recent years, with 2025 revenue down 8.94 percent year on year and net profit attributable to the parent company down 23.18 percent. The dealer channel contributes nearly 80 percent of its main business revenue.
Oppein Home Group IncOpple Home dealer absconded with 2 million yuan; company may face supplementary compensation liability and reputational damage, with declining financials.
Red Star Macalline Group Corp Ltd Class AThe incident occurred at a Red Star Macalline store, potentially harming its reputation and exposing it to liability if supervisory duties were breached.