Telstra Group LimitedPrivate▼ Negative
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Telstra suffers a major network outage disrupting mobile voice/data services, with root cause unknown and no restoration timeline.
An outage hit services at Telstra, Australia's largest telecommunications company, causing disruptions to taxi payment systems and some train services. The government said the issue affected calls and connectivity for a large number of mobile phones. Telstra is investigating the problem impacting mobile voice and data services, and the root cause remains unknown. Chief Financial Officer Michael Ackland said at a press conference that the root cause is still unknown and is being urgently investigated, with updates to be provided as new information becomes available, but he did not give an outlook for service restoration. Train services connecting Melbourne with regional cities were halted due to the communications failure, while taxi passengers were unable to pay fares and drivers lost multiple ride opportunities as the payment platform went down.
Telstra suffers a major network outage disrupting mobile voice/data services, with root cause unknown and no restoration timeline.