Pegasystems IncPegasystems makes Customer Engagement Studio generally available with responsible AI and governance, enhancing its platform at no extra cost.

Pegasystems has made its Customer Engagement Studio generally available, adding responsible AI, governance, and automation capabilities to its Pega Customer Decision Hub as part of the Pega Infinity 26 release. The company is offering these agentic tools at no extra cost to existing clients, aiming to deepen platform adoption and reinforce trust in AI-driven customer engagement. The launch was showcased at the PegaInnovate Melbourne event. Pegasystems' narrative projects $2.2 billion revenue and $345.7 million earnings by 2029, with a fair value estimate of $43.00 per share, a 28% upside to its current price. Some analysts assume revenue of about US$2.3 billion and earnings near US$326 million by 2029, reflecting concerns about competitive pressure and deal complexity.
Pegasystems IncPegasystems makes Customer Engagement Studio generally available with responsible AI and governance, enhancing its platform at no extra cost.
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