Prudential Life Insurance announced on the 14th that a former sales employee had improperly taken customer personal information out of the company and lost it after leaving the firm. The leaked data covered 1,570 people, including phone numbers, addresses, workplaces, and contract status. The former sales employee, who worked at the Tama branch, took documents containing personal information obtained through work outside the company while still employed and continued to hold them after retiring in March. The matter came to light in June when a person who found the documents got in touch, and customer contact details were also found remaining on the former employee's personal smartphone. The company has recovered all documents held by the former employee and deleted the contacts from the smartphone. It says no secondary harm from the information leak or use by third parties has been confirmed.
Prudential Financial, Inc.Former employee improperly removed and lost personal data of 1,570 customers, exposing the firm to data-protection/legal fallout.
