ServiceNow IncServiceNow launched new AI governance and workflow security products (AI Control Tower, Context Engine, Shift Zero) for enterprise AI management.

ServiceNow introduced new AI governance and workflow security tools called AI Control Tower, Context Engine, and Shift Zero. The products are aimed at helping enterprises manage AI agents with integrated identity, context, and cybersecurity controls. ServiceNow is targeting secure automation, access management, and compliance needs as companies expand AI-driven workflows across their operations. ServiceNow runs cloud software that helps large organizations manage digital workflows across departments, and these new AI governance tools plug directly into systems that already handle IT tickets, HR requests, and operational approvals for customers across North America and other global regions.
ServiceNow IncServiceNow launched new AI governance and workflow security products (AI Control Tower, Context Engine, Shift Zero) for enterprise AI management.