ServiceNow IncSubscription revenue surged 25%, earnings beat estimates, and guidance raised, but stock fell 40% on AI disruption concerns; analysts view it as undervalued.

ServiceNow stock has fallen 40% this year even as the company reported second-quarter subscription revenue jumped 25% year over year to $3.88 billion. Total revenue rose 24% to $3.99 billion, with adjusted earnings per share of $0.90, beating analyst estimates. The company’s AI annual contract value surged 40% quarter over quarter to over $1 billion, and it raised full-year subscription revenue guidance to a range of $15.76 billion to $15.78 billion, representing 22.5% growth. Remaining performance obligations increased 21% to $29 billion, signaling future revenue strength. Despite AI disruption concerns, the stock trades at a forward price-to-sales multiple of 5 based on 2027 estimates, which some analysts view as undervalued given its recurring business model and above-20% revenue growth.
ServiceNow IncSubscription revenue surged 25%, earnings beat estimates, and guidance raised, but stock fell 40% on AI disruption concerns; analysts view it as undervalued.
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