ServiceNow IncInvestor letter criticizes acquisition transparency, undermining shareholder confidence.

Sustainable Growth Advisers, in its second-quarter 2026 investor letter, disclosed that it met with ServiceNow President and Chief Legal Officer Hossein Nowbar to discuss the company's recent acquisition activity and the need for clearer shareholder communication. SGA said management disagreed with its characterization that the acquisition strategy had become more aggressive, describing the transactions as an unusual convergence of several deals rather than a fundamental change in approach. The investment firm emphasized that the lack of timely communication surrounding these transactions contributed to investor uncertainty and undermined shareholder confidence, and it encouraged ServiceNow to provide more proactive disclosure around significant strategic decisions. ServiceNow shares closed at $128.48 on August 21, 2026, with a market capitalization of $132.85 billion.
ServiceNow IncInvestor letter criticizes acquisition transparency, undermining shareholder confidence.