Thai Life Insurance (TLI) has announced the integration of its iClaim system with over 800 public and private hospitals nationwide, aiming to enhance its role as a Healthcare Partner and reduce the burden of upfront medical expenses for customers. Developed in collaboration with White Plai Co., Ltd., iClaim is a digital health insurance claims system that links hospital data with the company's claims process, offering a one-stop service from eligibility verification and medical data exchange to claim submission for both outpatient and inpatient cases. This reduces paperwork and increases convenience in using benefits, subject to policy terms and conditions. Mrs. Watchara Sathapornpiriya, Assistant General Manager, stated that the goal is not only to speed up claims but also to elevate the experience of using health insurance benefits, making it easier, and to create an ecosystem with public health service networks so that people can access quality treatment widely.
Thai Life Insurance PCLThai Life Insurance integrated its iClaim digital claims system with over 800 hospitals, a product/technology development enhancing its health insurance service.
White Plai co-developed the iClaim digital health insurance claims system with Thai Life Insurance.
