UK's Revolut Mistakenly Gave Customer Data to Fake Government Emails, Including Bitcoin Transaction History

RegulationDigital Finance
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British fintech company Revolut responded to information disclosure requests impersonating government agencies and handed over some customers' personal and financial information to third parties, it has emerged. The Crypto Times, a crypto-focused media outlet based in Dubai, UAE, and India, reported the matter on September 12. The information provided reportedly included copies of passports and Bitcoin transaction histories. The emails requesting the disclosure came from unauthorized accounts created within domains actually used by government agencies and carried legitimate domain authentication credentials, leading Revolut to judge them as formal requests and provide customer information. The company said that after providing the information it contacted the government agencies directly to confirm the legitimacy of the requests, and after discovering the existence of the fraudulent email accounts, it blocked the addresses in question on its internal systems and reported the matter to the relevant regulators. Mark Karpelès, former CEO of Mt.Gox, was reportedly one of the customers who received a notification on September 12. The number of affected customers and the name of the government agency that was impersonated have not been disclosed, nor is it clear when the information was handed to third parties or whether it has since been misused.

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RevolutPrivate▼ Negative
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Revolut mistakenly handed customer passports and Bitcoin transaction data to fraudulent government-impersonation emails and is now under regulator scrutiny.

The Crypto TimesPrivate± Mixed
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