Verizon Communications IncVerizon deploys Gemini Enterprise across operations, enhancing AI capabilities and efficiency.
Verizon is deepening its artificial-intelligence push through a new strategic partnership with Alphabet's Google Cloud, deploying Gemini Enterprise across customer service, network operations, marketing and employee workflows. Gemini Enterprise for Customer Experience already handles the majority of Verizon's inbound consumer calls and chats each month, and Google said the expanded relationship will also use AI to predict and resolve network anomalies before they affect customers. Verizon plans to use Gemini Enterprise to coordinate AI agents across core business functions, while Google Cloud's data tools will automate parts of content creation, marketing campaigns and customer engagement. The partnership builds on Verizon's existing use of Google Cloud technology and comes as the carrier reported second-quarter mobility and broadband service revenue rose 2.8% to roughly $23.4 billion, with adjusted EBITDA up 7.2% to a record $13.7 billion. Verizon expects mobility and broadband service revenue growth to accelerate toward roughly 4% in the fourth quarter and raised 2026 adjusted EPS guidance to $4.99 to $5.04.
Verizon Communications IncVerizon deploys Gemini Enterprise across operations, enhancing AI capabilities and efficiency.
Alphabet Inc Class CGoogle Cloud gains a major strategic customer for Gemini Enterprise, expanding AI adoption.