Zalando SEZalando is running its AI infrastructure on Hopsworks, enhancing its AI capabilities.

Zalando, Europe's largest online retailer with over 62 million active users, is powering its most demanding AI services with the European-owned AI platform Hopsworks. Hopsworks scales to handle millions of operations per second, meeting the high-performance, security, and governance requirements needed during peak periods like Cyber week. Jim Dowling, CEO of Hopsworks, highlighted that the platform supports interactive AI systems that must respond at human latencies to be considered intelligent. Hopsworks is a unified platform for building batch, real-time, and LLM-powered AI systems, featuring an AI Lakehouse with a feature store, model registry, and vector database. Zalando reported a gross merchandise volume of 17.6 billion euros in 2025, overtaking Allegro and Otto Group to become Europe's largest online retailer.
Zalando SEZalando is running its AI infrastructure on Hopsworks, enhancing its AI capabilities.
Allegro.eu S.A.Hopsworks is chosen by Zalando to power its AI services, indicating strong customer demand.