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Weave Communications Inc

Weave Communications, Inc. operates an AI-powered patient communications, engagement, and payments platform for small and medium-sized healthcare businesses. Its offerings include an AI receptionist, phone systems and softphones, text messaging tools, team chat, a mobile app, reviews and email marketing tools, digital forms, online scheduling, insurance eligibility and verification, practice analytics, and Weave Enterprise for multi-location practices. The company was formerly known as Recall Solutions, LLC and changed its name to Weave Communications, Inc. in October 2015. It was founded in 2008 and is headquartered in Lehi, Utah.

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Weave Communications Lowers Full-Year Revenue Outlook After Sales Transition

Weave Communications reported second-quarter revenue growth of 15.5% to $67.5 million and improved non-GAAP operating income to $3.2 million, but lowered its full-year revenue outlook to $273 million to $275 million due to a temporary bookings shortfall from a sales-organization transition. The company verticalized its inbound sales force and shifted outbound prospecting to a sales development representative model, which affected bookings from May through July. Despite the revenue revision, Weave raised its full-year non-GAAP operating income forecast to $12 million to $14 million, reflecting expected efficiency gains. The company also highlighted strong growth in AI interactions, including a 165% increase in custom AI usage, and expanded its athenahealth integration to reach more than 160,000 specialty medical providers.
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