Airbnb says AI customer support cuts costs per booking by 16%

Wolters Kluwer has added Kluwer Law International content to its Libra legal AI workspace for users in 11 European countries, giving Libra subscribers access to specialist international legal expertise within the same AI-driven environment. The company's Tax & Accounting division also introduced a Designated Vendor Integrator Key for CCH Axcess to manage third-party technology integrations more securely. Wolters Kluwer is a €15.2 billion professional services group focused on information and software tools for lawyers and accountants, and the company said the two moves sit squarely in its core workflow software and data products for professionals across Europe and beyond. The company said the update supports the view that its AI-infused cloud platforms can deepen customer reliance and support recurring revenue quality, with each extra content set or integration making it harder and costlier for law and accounting firms to switch providers. A datapoint to watch is how much of Libra's and CCH Axcess's customer base activates these new capabilities in the next set of segment disclosures and commentary around the 2026 full year results.

Meta Connect 2026 begins Wednesday, September 23 at 4:00 P.M. at Meta's campus in Menlo Park, California, headlining a week of investor events that also includes McDonald's Investor Day and a White House meeting between President Trump and China President Xi. The two-day livestreamed Meta showcase will include updates on the company's latest work in AI, AI-powered glasses, virtual and mixed reality, and related developer technologies, with major product announcements and a keynote from CEO Mark Zuckerberg anticipated. McDonald's holds its highly-anticipated Investor Day the same day, with investors watching how management plans to restore U.S. momentum while sustaining international growth and the durability of its new beverage platform, whose launches in the U.S., Canada, and Germany reportedly exceeded expectations. On Thursday, September 24, President Trump meets China President Xi at the White House, with Taiwan, AI, tariffs, and global conflicts expected on the agenda and more details possible on China's purchase of Boeing aircraft; Nvidia CEO Jensen Huang, OpenAI CEO Sam Altman, and Qualcomm CEO Cristiano Amon are expected at the evening state dinner. Also Thursday, a bond hearing is scheduled at 4:30 p.m. related to Paramount Skydance's planned $110B purchase of Warner Bros. Discovery. The week's earnings slate includes Autozone, Thor Industries, and KB Home on Tuesday; Cintas, Paychex, General Mills, and Cracker Barrel on Wednesday; and Darden Restaurants and Costco on Thursday.