Amazon.com IncAmazon is expanding its AI-powered smart glasses for delivery drivers, scaling from a 500-driver trial to over 20,000 units by 2027.

Amazon is expanding its AI-powered smart glasses for delivery drivers deeper into its last-mile logistics network, following a trial in which more than 500 delivery associates completed over 275,000 deliveries using the system over the past 18 months. The company plans to deploy another 5,000 devices this year and have more than 20,000 in use by the end of 2027, turning the small trial into a much broader operational rollout. The glasses use artificial intelligence, computer vision and cameras to guide drivers from their vehicles to delivery locations, identify hazards and confirm packages reach the correct address, displaying which packages are needed for a stop before providing walking directions. Amazon's geospatial technology is designed to help in complicated environments such as apartment buildings, and the devices can warn drivers about potential pets, flag packages left at the wrong address and capture proof of delivery. Use of the glasses remains voluntary for Amazon's delivery-service partners and their drivers.
Amazon.com IncAmazon is expanding its AI-powered smart glasses for delivery drivers, scaling from a 500-driver trial to over 20,000 units by 2027.