Canadian Imperial Bank Of CommerceWon two Digital Banker awards for AI innovation and digital transformation, including Best Gen-AI Initiative for Smart Library and Agents Marketplace.

CIBC has been recognized by The Digital Banker with two 2026 Global Transaction Banking Innovation Awards, including Best Gen-AI Initiative and Best Digital Transformation Program. The Best Gen-AI Initiative award was given for two 2025 launches: the Smart Library, an AI-powered self-serve tool for searching internal content using natural language, and the Agents Marketplace, a centralized platform for creating and sharing custom task-automation agents. This marks the third consecutive year CIBC has won the Best Gen-AI Initiative award. The Best Digital Transformation Program award was received for Request a Call, a solution built on the bank's Knowledge Central AI platform that guides frontline team members to self-serve answers and schedule callbacks when needed.
Canadian Imperial Bank Of CommerceWon two Digital Banker awards for AI innovation and digital transformation, including Best Gen-AI Initiative for Smart Library and Agents Marketplace.