Coinbase Global IncCoinbase faces 1,444 arbitration cases (89% of docket) and customers win only 8% of rulings, indicating regulatory/legal burden and potential liability.

Crypto customers win about 8% of arbitration cases that reach a ruling, according to an analysis by Stack & Story. The study examined 1,617 crypto consumer-arbitration cases disclosed by the American Arbitration Association and JAMS under California law. Of 143 cases decided on the merits, customers won 12, companies won 113, one award went both ways, and 17 rulings never recorded a winner. Coinbase accounts for 1,444 cases, 89% of the docket, and seven of the twelve customer wins. The eleven monetary awards total $4.62 million plus $1.61 million in attorney fees, with a median near $85,000.
Coinbase Global IncCoinbase faces 1,444 arbitration cases (89% of docket) and customers win only 8% of rulings, indicating regulatory/legal burden and potential liability.