Descartes Systems Group announced the results of its 10th Annual Global Transportation Management Benchmark Survey, which found that the share of surveyed North American organizations planning to increase transportation management technology investment rose from 53% in 2017 to 78% in 2026. The study also found that 85% of organizations now view transportation as either a competitive weapon or customer service differentiator, up from 65% in 2017, while business growth is the leading driver of transportation management system adoption for both shippers at 53% and logistics service providers at 48%. Despite that strategic shift, only 19% of shippers and 15% of LSPs report using AI at scale, with data quality cited as the leading barrier by 45% of LSPs and 33% of shippers, followed by integration complexity at 38% and 39% respectively. Growth expectations remain resilient, with 79% of shippers and 84% of LSPs expecting at least 5% annual growth over the next two years, and 74% of LSPs expecting annual growth of 5 to 15%, up 26 percentage points year over year. Descartes and SAPIO Research surveyed 600 senior transportation decision-makers globally, including 300 across the United States and Canada, evenly split between shippers and LSPs.
Descartes Systems Group IncDescartes' own survey shows transportation tech investment plans rising to 78% and strategic view of transportation up, signaling growing demand for its TMS products.
