Southwest Airlines CompanySouthwest Airlines partners with AWS to become a fully cloud-based, AI-enabled airline by 2028.
Southwest Airlines is partnering with Amazon Web Services to modernize its technology architecture and become a fully cloud-based, AI-enabled airline by 2028. The carrier will move away from a largely on-premises environment, adopting tools such as AWS Kiro, an AI-powered integrated development environment, and Quick, an AI assistant and agentic workspace, to shorten development cycles, automate testing, and streamline cloud infrastructure creation. The transition aims to provide greater speed, flexibility, and reliability across operations that support more than 70,000 employees and 134 million travelers. AWS Vice President of Agentic AI Swami Sivasubramanian said the collaboration will deliver real, measurable results at scale by deploying AI agents across customer experience, operations, and software development.
Southwest Airlines CompanySouthwest Airlines partners with AWS to become a fully cloud-based, AI-enabled airline by 2028.
Amazon.com IncSouthwest Airlines selects AWS as its cloud partner, driving demand for AWS services.