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PLAID Inc.

PLAID, Inc. develops and operates KARTE, a customer experience (CX) SaaS platform in Japan. Its offerings include the KARTE CX platform for real-time analytics, on-site personalization, multi-channel campaigns, and targeted ad delivery; PLAID ALPHA for data-driven strategic planning and implementation; STUDIO ZERO for strategic planning and business development; EmotionTechCX for customer loyalty and CX survey analysis; and EmotionTechEX for employee engagement and organizational transformation analysis. The company also provides TopicScan, a text AI analysis service for detecting issues from customer feedback; Marumy, a store management system; and Databeat, an ad automation tool. Incorporated in 2011, PLAID is headquartered in Chuo, Japan.

Price · split & dividend adjusted
News & notes moving 4165.JP
4165.JP

Personetics partners with Plaid to integrate open banking data

Personetics has partnered with Plaid to give banks and credit unions a broader view of their customers' finances. The integration combines a bank's own account information with data from other connected accounts, including transactions, liabilities, investments and other financial activity. Personetics will use its AI models to identify financial insights, recommendations and suggested actions, delivered through a bank's existing digital channels. The company said the broader data view can help banks and credit unions hold on to deposits and identify additional cross-sell opportunities. Personetics also said its Engagement Builder can use open banking data to support personalised campaigns based on customer needs, such as debt consolidation, fee reduction and savings opportunities.
Retail Banker International·30dRead more →