NICE Q2 2026 Earnings: Revenue Beats, EPS at High End, Raises Full-Year EPS Guidance

Earnings
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NICE Ltd. reported second quarter 2026 total revenue of $782 million, up 8% year-over-year and above the high end of its guidance range, with non-GAAP EPS of $2.70 at the high end of expectations. Cloud revenue grew 12.6% to $609 million, driven by CX AI expansion and new logo acquisitions, while CX AI and Self-Service ARR reached $362 million, up 52% year-over-year and now representing 15% of total cloud revenue. The company raised its full-year 2026 non-GAAP EPS guidance to $11.06 to $11.26, reflecting expected operating margin at the higher end of its 25% to 26% range, and reiterated full-year revenue guidance of $3.170 billion to $3.190 billion. NICE also highlighted a record quarter for AI bookings, with cloud backlog up 19% year-over-year excluding a recently signed nine-digit total contract value agreement with HMRC, and AI backlog growing 72% year-over-year. The company repurchased $58 million of shares in the quarter, bringing year-to-date repurchases to $311 million.

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Q2 revenue and EPS beat, raised full-year EPS guidance, and strong AI bookings.

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