Rivian Automotive IncRivian ranked last in J.D. Power quality survey with 246 problems per 100 vehicles, indicating poor product quality.
Rivian ranked last in J.D. Power's 2026 U.S. Initial Quality Survey with 246 problems per 100 vehicles in the first 90 days of ownership, while CEO RJ Scaringe received a $406 million pay package. The company has only four service centers in Texas and one in Arizona, contrasting with Ford's F-150 Lightning which offers decades of reliable service coverage. Rivian's stock has fallen 87% since its IPO, and it lost $416 million in the first quarter on revenue of $1.38 billion while producing just 12,613 vehicles in the second quarter. The new R2 SUV, with a base price of $44,990, is intended to turn things around, but the currently available R1S SUV starts at $83,990 and the R1T pickup at $79,990, with prices easily exceeding $100,000 with added features.
Rivian Automotive IncRivian ranked last in J.D. Power quality survey with 246 problems per 100 vehicles, indicating poor product quality.
Ford Motor CompanyFord's F-150 Lightning is contrasted favorably with Rivian's poor quality and limited service network.
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